Driving Auto Data Intelligence
Vital Software is the data backbone for Australia's leading OEMs and Dealer Groups. We connect, consolidate and activate automotive data across your entire network, turning fragmented dealership data into clear, actionable intelligence that drives performance at every level of your business.
Direct System Integrations
Vital Software connects natively with the platforms your dealerships already run with true bidirectional data feeds that keep your CRM and your source systems always in sync.
Pentana Solutions
Vital Software's native EraPower and Dealer Socket integrations deliver a true two-way data connection between your DMS and CRM. Customer records, vehicle sales, and service history flow automatically into Vital Software, and data written in Vital Software is pushed back into EraPower and Dealer Socket eliminating double entry and keeping your entire team working from a single source of truth.
Titan DMS
Our Titan DMS integration provides a live, bidirectional link between dealership operations and your Vital Software CRM and BI platform. Sales activity, service information and marketing privacy updates sync in both directions, giving dealer principals and OEM networks an accurate, real-time picture of business performance without the manual effort.
Auto IT
Vital Software integrates directly with Auto IT's UNITS and PMDS systems to maintain a seamless flow of customer, vehicle and service data across your network. Updates made in either system are reflected in real time, ensuring your sales and service teams always have the full customer picture and your reporting and automated marketing is never working from stale data.
Autoplay
As one of Australia's most widely used Lead Management Systems, Autoplay is a critical part of the lead pipeline for many dealers. Vital Software's bidirectional Autoplay integration ensures every inbound lead is captured and automatically enriches your CRM, pulling through contact details, enquiry details and history so your sales team has the full picture from the very first interaction.
And More!
Vital Software's integration framework is built to grow with your network. Beyond our core DMS and LMS connections, we work directly with OEMs and Dealers to establish custom data feeds, ensuring your Vital Software platform connects to every system that matters to your business.
Tailored OEM Intelligence
Network-Wide Visibility, In One Place
See enquiry activity, sales performance and service retention across every dealer in your network aggregated into a single, unified view. No more chasing individual dealers for reports.
Analytics Reporting Built for OEM Decision-Making
Vital Software's Analytics Reporting platform is purpose-built for OEM analysis with automated reporting that consolidates dealer data into clear dashboards, so your team can spot trends, identify underperformers and act with confidence.
Your Network, Your Metrics
Every OEM measures success differently. Vital Software works with your team to configure dashboards and reporting views that reflect your KPIs, your brand standards and your network structure.
Empowering Dealers with Precision Intelligence
DMS Data Integration
Your DMS is the heartbeat of your dealership, Vital Software connects to it directly. With bidirectional data feeds into Pentana EraPower, Titan DMS and Auto IT, customer records, vehicle data and service history stay perfectly synchronised across both systems automatically. No manual imports, no data gaps.
Automated Customer Marketing
Keep your customers coming back automatically. Vital Software uses live DMS data to trigger personalised service reminders, follow-ups and re-engagement campaigns based on each customer's actual vehicle history. The right message, to the right customer, at exactly the right time, with no manual effort from your team.
Connect with Our Experts
Level 1 / 159 Dorcas Street South Melbourne, Victoria 3205
sales@vitalsoftware.com.au