Fixed Operations Reporting

OEMs have a need to report across their dealer network across the areas of parts sales, service transactions, vehicle sales and prospects and leads. Having access to this data allows for snapshots at the current time and date so that they are able to measure, trend, and benchmark their dealers over time.

Vital Software’s Fixed Operations Reporting tool allows dealers within an OEM network to have access to Service and Parts Performance Reports which are standardized for each dealer, independent of the DMS utilized within their dealership. Specifically these reports include:

• Service Performance Report
• Parts Performance Report
• Service Customer Retention Report
• Service Customer Retention Trend Report
• Aggregate Fixed Operations Reporting